Worthington Ag Parts - Your all makes source for Tractor Parts, Combine Parts, Cotton Picker Parts and Implement Parts! Providing solutions to repair problems of our valued customers for 45 Years!
The Worthington, MN location has been in business since 1964 - 45 years! We recently remodeled the sales customer service area to better accommodate the large amount of traffic the store receives each and everyday. The front area needed to be brightened up and opened up. The lobbyhas been redesigned so we have six parts specialists on the phone at all times. We also have two at the counter selling parts as well.
The door to the tear down shop was removed. This helps us from a safety factor because customers would sometimes wander into the tear down shop to see their parts removed or just be curious as to what was being dismantled. The funny thing is many customers for decades have walked in the lobby and walked through that tear down door on their way to our electrical rebuild shop for repair work on their starter, generators or alternators. The guys tell me they now walk in take a right and walk directly into the pop machine. We are definitely creatures of habit!
I was on the counter earlier this week for about six hours and it was amazing how many times the customers commented how nice the lobby looked. Many of them wonder if they are in the same place. It's difficult to change culture but this is a definite step in showing to our customers we are not just a "junk yard". We sell quality used parts, almost as many after-market new parts and re-manufactured parts world-wide now! Worthington Ag Parts are solutions providers, we solve your mechanical problems by diagnosing which parts installed correctly will fix your problems.
Larry Frodermann is shown to the left, he is one of our Director of Operations and the Worthington store is one of the locations he oversees. He looked at me Monday evening and said "You know when you told us we were going do this I thought you were nuts, but you were 100% correct this is great!" Coming from Larry who has been based out of the Worthington store for almost 30 years, that's validation enough for me. Times are changing and for the better. The next time you are in the area stop in for a cup of coffee and see the store but be careful the boys might just fix a few of your parts problems while you are there!
Cheers,
Mike Winter